Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of the Service, including those who create accounts, generate JSON prompts, or store assets. If you are under 13 years old, you may not use the Service, as required by U.S. law (Children's Online Privacy Protection Act, or COPPA). If you are under 18, you must have parental or guardian consent to use the Service.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, we may collect your name, email address, and other contact details you provide.
• User Content: JSON prompts and other files you generate or upload to the Service, including any assets stored on our platform.
• Usage Data: Information about how you interact with the Service, such as IP addresses, browser type, device information, pages visited, and timestamps.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and improve the Service. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

• Provide and improve the Service, including generating JSON prompts and storing assets.
• Manage your account and authenticate your sign-ins.
• Review, market, and share successful JSON prompts, as permitted in our Terms of Service.
• Communicate with you, including responding to inquiries and sending service-related updates.
• Analyze usage trends to enhance functionality and user experience.
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

• With Service Providers: We may share your information with third-party vendors (e.g., cloud storage or analytics providers) who assist in operating the Service, subject to confidentiality agreements.
• For Legal Purposes: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, safety, or property.
• With Your Consent: We may share your information, such as successful JSON prompts, for marketing or promotional purposes, as outlined in our Terms of Service.
• Aggregated Data: We may share anonymized or aggregated data that does not identify you for analytics or business purposes.

5. Asset Storage

The Service allows you to store files related to your JSON prompts and filmmaking projects. We take reasonable measures to secure stored assets but do not guarantee against loss, corruption, or unauthorized access. You are responsible for maintaining backups of your files. We prohibit storing illegal or prohibited content (e.g., pornography, child pornography, or other unlawful material), and we may remove such content and terminate accounts in violation, as outlined in our Terms of Service.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information and stored assets from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

• Account Information: You may update or delete your account information by contacting us at help@pixelhero.ai. Note that deleting your account may not remove all stored assets or User Content unless requested.
• Cookies: You can disable cookies through your browser settings, but this may affect the functionality of the Service.
• Opt-Out: You may opt out of non-essential communications (e.g., promotional emails) by following the unsubscribe instructions in those messages.

8. Children's Privacy

The Service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without parental consent, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at help@pixelhero.ai.

9. Data Retention

We retain personal information and User Content for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes, unless you request deletion. Stored assets may be retained until you delete them or your account is terminated, subject to our storage policies.

10. International Users

The Service is hosted in the United States and governed by U.S. law. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on the Service or via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the courts of Sheridan County, Sheridan, Wyoming.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

By using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.